Lodge Manager - Boldmere
Job title: Lodge Manager
Location: Steeple Lodge & The Spires, Boldmere
Boldmere, Sutton Coldfield
We’re Millstream Management Services Limited a progressive managing agent of privately owned leasehold Retirement Living accommodation. Currently we manage in excess of 156 developments nationally. That means over 8,000 apartments are supported by us and our people. However, we won’t be stopping there as we are rapidly growing and have ambitious growth plans for the future.
About the role
We’re looking for a personable Lodge Manager to oversee two neighbouring developments in Boldmere. Beautiful Steeple Lodge consists of fifty 1 and 2 bed privately owned retirement apartments, whilst the nearby Spires Lodge comprises just fifteen apartments.
Based at a central desk within the development, you’ll be a visible and reassuring presence for Owners, while administering the office and arranging contractors to maintain the building.
Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Millstream Management Services, promoting a happy and fulfilling lifestyle for Owners. From facilitating social events to supporting the sales team you’ll play a key role in the business and liaise with a range of departments and external contacts.
The hours of work are 9.00am – 5.00pm, Monday to Friday (35 hours per week).
It’s important that you understand our Customers. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the development. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative.
To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using outlook.
Previous property management or hotel experience would be advantageous, as well as previous work within a caring profession. Service delivery is essential.
How you’ll be rewarded
• Competitive salary
• Annual holiday entitlement of 22 days + Bank Holidays
• Life Assurance
• Eye Care Reimbursement
• Colleague Introduction reward scheme
• Training Courses
• Professional development
If you want to be part of our success story send your CV and a covering letter to firstname.lastname@example.org quoting reference number MIL1207.
For further information concerning this position, please contact Lisa Shiers on 07818 689724.