Company Information

About us

Our Mission: To provide our customers with market leading property management services.

Our Vision: To be the best property management company in the UK.

Millstream Management Services (MMS) was established in 2006 and is a leading provider of retirement housing management services in the UK. From humble beginnings, we are now one of the fastest growing retirement housing managers in the UK.

Retirement housing is our passion. We put our customers at the heart of all we do and make the complex simple. The wellbeing and happiness of all our customers is of paramount importance to us and this ethos underpins our business and the way we operate on a daily basis.

We are acknowledged experts in all aspects of retirement housing, from design and layout through to management and upkeep. In addition, we manage a growing portfolio of retirement housing for both landlords and groups of Owners who are over 60. In many cases, landlords and Owners have actively chosen MMS as their preferred management company, having exercised their Right to Manage.

Whether potential Owners are thinking of buying a retirement apartment or are considering appointing us as their management company, our first priority is to give them expert, impartial advice. We are happy to share the benefits of our extensive experience and knowledge in this “specialist” sector to ensure that they make decisions that are right for them.

We work in close partnership with our customers and clients, listening carefully to feedback and acting on it promptly. We pride ourselves on delivering value-for-money, high quality services and constantly monitor standards across all aspects of our activity.

Our award-winning track record, reputation for outstanding customer care and corporate financial security mean we are the ideal choice for carefree and independent retirement living.

Since purchasing my apartment at Osbourne Lodge, I have found our Lodge Manager to be most accommodating, solicitous and hardworking. One of the main reasons I purchased my apartment was to ensure a safe, happy and secure place where I could continue to live independently. I am delighted with the services provided and I look forward to many happy and contented years here.

 
 

Mrs Theresa M. Hendry