Job Vacancies



Job title: Administrator
Location:  Ringwood 

About us
We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage in excess of 191 developments nationally. That means we manage 7,557 apartments and provide our services to over 10,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.

About the role
It’s exciting times at Millstream Management Services due to our growth so there is no better time to join us, we are seeking an Administrator to join our Administration team.
You’ll play a critical role in the business, working across teams to ensure the Company’s administrative duties are carried out in a timely and efficient manner and in accordance with the Code of Practice for the industry and meets our Customers’ expectations.

You really will have a varied role, your duties will include: answering the telephone, open incoming post and distribute, dealing with general correspondence; mail merges, including Sections 20’s, accounts and budgets, owner updates, welcome letters, permissions, Pet Agreements, deal with general queries, produce notices and standard letters to Owners and Lodge Managers, provide Lodge Managers with necessary forms/paperwork for day to day running of Lodges, update and maintain computer system relating to owner and site information (Qube), complaints and dealing with all confidential HR work as directed by the Head of Human Resources, DBS processing, assist with training events.

You’ll have the opportunity to liaise with a wide range of internal and external contacts, including Customers, Suppliers, Consultants and many more. 

Hours of work are 9.00am to 5.30pm Monday to Thursday and 9.00 to 5.00pm on Friday, with one hour for lunch. 

About you

We’re looking for a self-motivated, personable individual who enjoys working as part of a busy team who possesses first class organisation skills. 

You’ll pride yourself on your attention to detail and ability to prioritise with all round IT skills that include Outlook, MS Office and experience of databases. 

You will be highly organised and be an effective communicator to ensure that you keep on top of a busy and varied workload, ensuring all deadlines are met and workload schedules are managed.

We’d love it if you had some experience in an administration environment and had experience supporting a number of people.


How you’ll be rewarded
• Competitive salary
• Annual holiday entitlement - 24 days minimum + Bank Holidays
• Day off on your birthday
• Group Personal Pension Plan
• Life Assurance
• Mothercare vouchers - £200 to all expectant mums and dads
• Colleague introduction reward scheme
• Eye Care Reimbursement
• Training Courses
• Professional development

We are looking for the very best people to join our business and adopt our values so if you feel you have the skills and attributes to excel and you want to be part of our success story send your CV and a covering letter to quoting reference number MIL1456.

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