Assistant Area Manager - North Region
Assistant Area Manager – Millstream Management Services
We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage in excess of 191 developments - Nationally. That means we manage 7,557 apartments and provide our services to over 10,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
About the role
We are looking for an Assistant Area Manager within the North Area (ideally located around Manchester which is central to the patch) to oversee a number of completed retirement housing developments, ensuring we deliver exceptional customer services and achieve targeted profitability.
You will provide a first class, cost effective management service that meets our customer’s expectations.
You will undertake regular visits within your region and develop customer relationships with external landlords and residents.
You will be confident with numbers, as your duties will involve controlling expenditure, producing budgets and accounts for presentation to the lessees and negotiating with contractors and overseeing their performance.
You will support your team’s professional development by encouraging both individual, team development, carry out regular performance reviews, ensuring that they understand and share the company’s values, and provide services of a consistently high standard.
The role is home based, ideally but not essential, commutable around Manchester Area, extensive travel is expected in the surrounding areas & North Area to oversee circa 10 developments initially. You will therefore need a full UK Driving Licence.
The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.
Ideally, you will hold a recognised property management qualification and be a member of RICS or IRPM with proven experience as a Manager in the leasehold property management industry.
You will be confident and friendly and possess good communication skills.
You must be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders.
You must demonstrate excellent IT skills, be extremely well organised, manage a number of tasks simultaneously, flexible and willing to take on new responsibilities.
It is important that you have a good working knowledge of leasehold property management and building structures, in order to resolve any building defects and arrange contractors when necessary.
How you will be rewarded
• Competitive salary
• Annual leave entitlement of 24 days + Bank Holidays
• Company car
• Day off for your birthday
• Company pension contribution
• Life assurance
• Professional development
• Colleague Introduction reward scheme
• Much more
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, send your CV and a covering letter to firstname.lastname@example.org quoting reference number MIL1307.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty