Lodge Manager - Hythe
Job title: Lodge Manager
Location: Worthington Lodge, East Street, Hythe, Kent, CT21 5NG
We are Millstream Management Services (MMS), a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage in excess of 191 developments nationally. That means we manage 7,557 apartments and provide our services to over 10,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
About the role
We’re looking for a personable Lodge Manager to professionally manage the development in Hythe, Kent.
You’ll be a visible and reassuring presence for Owners, while administering the office and providing a safe, secure and well maintained residence for Owners.
Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Millstream Management Services, facilitating social events and encouraging Owners to socialise in the shared lounge. You’ll play a key role in the business and liaise with a range of departments and external contacts.
This is a part time role at 30 hours a week; the hours of work are 9.00am – 4.00pm Monday to Friday.
It’s important that you understand our Customers. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the development. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative.
To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using outlook.
Previous property management or hotel experience would be advantageous, as well as previous work within a caring profession. Service delivery is essential.
How you’ll be rewarded
• Competitive salary
• Annual holiday calculation based on annual entitlement of 22 days + Bank Holidays
• Life Assurance
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Training Courses
• Professional development
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story send your CV and a covering letter to firstname.lastname@example.org quoting reference number MIL1303.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty